Frequently Asked Questions

Dispose of in accordance with all federal, state, and local regulations.

You can obtain an MSDS by emailing a request to info@deckmax.com.

For optimal performance, an unopened DeckMAX Revitalizer can be stored as directed for up to 18 months. Opened DeckMAX Revitalizing products can be stored for up to 12 months. Opened wipes should be used within 6 months.

For best performance, store in a cool dry place away from direct sunlight. Do not freeze.

Shipping is a flat rate charge of $13.95 for the contiguous 48 United States. Alaska, Hawaii, Puerto Rico and International UPS/USPS list rates apply. Please note that out-of-state orders will not be charged sales tax and in-state (PA) orders will be charged 6% sales tax. If you need expedited shipping or are an international customer outside of Canada or the UK, please contact customer service at 1-888-219-9411 between the hours of 9:00 a.m. to 5:00 p.m. ET, Monday through Friday to place your order over the phone.

If you are not completely satisfied with the results of DeckMAX® products we offer a money-back guarantee within 90 days from the date of purchase. If you wish to return a product, see our “What is Your Return Policy” FAQ for return instructions.

If you are not completely satisfied with the results of DeckMAX® products we offer a money back guarantee within 90 days from the date of purchase. We require that you complete a form and submit with pictures and return any unused product to us at your expense. If you wish to do this, please contact our returns specialist at info@deckmax.com.

Orders are processed within 5-7 days of payment.

Contact pbyrne@deckmax.com for volume pricing for contractors and distributors.

Consult with your deck manufacturer for your specific deck.

• AZEK Decking Warranty
• TimberTech

Our DeckMAX Wood & Composite Cleaner is now available and will remove mold and mildew from wood and composite decking. We do not currently have a revitalizer for wood and composite decking so this product will clean but will not rejuvenate the color.

Our DeckMAX Wood & Composite Cleaner is now available and will remove mold and mildew from wood and composite decking. We do not currently have a revitalizer for wood and composite decking so this product will clean but will not rejuvenate the color.

It varies depending on where you live, humidity and sun exposure. We recommend applying DeckMAX as often as you like to maintain your decks’ optimum beauty.

No. It is a plant-based product that penetrates, cleans and revitalizes your deck.

DeckMAX cleans, penetrates, and then revitalizes. DeckMAX Revitalizer is not a paint or stain.

Yes. DeckMAX Professional grade Cleaner Concentrate is an environmentally friendly product made with sustainable technology. DeckMAX E2 is a safe and environmentally responsible product. Please remember to keep children and pets off the deck while wet.

Once DeckMAX dry, it is safe to resume all normal activity on your deck. Keep children and pets off the deck while DeckMAX is wet.

Yes. As with many other common household cleaners, it is good practice to use non PVC coated rubber gloves and eye protection for your safety.

All decking products, natural and manmade will experience weathering. Contributing factors to weathering include the environment, moisture, sunlight, heat, time and other variables which may vary by region or geography. Normal weathering is an aesthetic issue and not a performance or product warranty issue, nor considered a material defect.

Moisture on the deck can cause a spotty/streaky effect. Allow deck to dry completely and simply reapply DeckMAX.

Although small drips or sprays should not damage grass or landscaping, large spills on plants and/or grass could result in damage. We recommend covering any ornamental plants, lawn furniture, fish ponds, etc., and keeping children and pets off of deck while it is still wet.

Wipe up as much as possible immediately and let evaporate. DeckMAX will temporarily restore the color of nonvinyl PVC surfaces such as concrete, masonry, wood, driveways, siding, etc.

DeckMAX will temporarily restore the color and luster of a variety of surfaces, therefore use caution while applying near surfaces such as siding, pavers, cement, railings, step risers, etc. Although drips and small amounts of DeckMAX will not harm plant life, large spills will damage/kill plants or grass. Therefore, we recommend covering any ornamental plants, lawn furniture, fish ponds, etc. Keep children and pets off of deck while it is still wet. For complete application instructions watch our How-To video.

DeckMAX will temporarily restore the color and luster of a variety of surfaces, therefore use caution while applying near surfaces such as siding, pavers, cement, railings, step risers, etc. Although drips and small amounts of DeckMAX will not harm plant life, large spills will damage/kill plants or grass. Therefore, we recommend covering any ornamental plants, lawn furniture, fish ponds, etc. Keep children and pets off of deck while it is still wet. For complete application instructions watch our How-To video.

Depending on the air temperature and the humidity, DeckMAX E2 should dry to the touch in a few minutes. However, allow at least 24 hours to replace furniture and resume normal activity.

Yes. However, any excessive grease buildup should be cleaned with your deck manufacturer’s recommended degreaser or DeckMAX Professional Grade Cleaner Concentrate prior to applying DeckMAX® to your vinyl PVC deck. Thoroughly rinse cleaner to make sure there is no cleaner residue.

Yes. Most rust stains can be removed. However, for hard to remove rust stains apply DeckMAX to loosen the rust, allow it to penetrate for a few seconds and then gently brush with a light-duty stainless steel brush.

For vinyl PVC decks we recommend our DeckMAX Professional Grade Cleaner Concentrate which makes up to 6 gallons of powerful cleaner. With any cleaner ensure that you remove all cleaner residue before applying DeckMAX Products. Please be sure to follow your deck manufacturer’s cleaning specifications.

The average 500 square foot deck should take approximately 1-2 hours once the surface is cleaned and dry. Our vinyl PVC/metal wipes make it easy and fast to restore your outdoor surfaces.

Cellular PVC decking was formerly considered Composite decking. In most cases, PVC is a much higher-end product than standard Composite decking. Composite decking now is made up mostly of cellulosic (wood dust) material and polypropylene or other recycled plastics.DeckMAX E2 PVC Revitalizer was developed for PVC decking and will not bring back the color of faded polypropylene or other recycled plastics.
Please consult with your decking manufacturer to determine the make-up of your deck and to see if DeckMAX E2 PVC Revitalizer is right for use on your decking material.

Note:DeckMAX E2 PVC Revitalizer is not designed for wood decks! It has been exclusively and specially formulated for decks consisting primarily of vinyl plastic.

As often as you like to maintain your vinyl PVC decks’ optimum beauty. Typically our customers use DeckMAX® Revitalizers as their yearly seasonal cleaning and maintenance process. DeckMAX® E2 provides superior UV protection from the harsh weather conditions.